Privacy Policy
Privacy Policy
Urban Relocations LLP ("Urban Relocations," "Website," "We," "Us," "Our") operates and manages its services through the website https://www.theurbanrelocations.com/ and associated platforms. Urban Relocations is a professional packing, moving, and logistics service provider that connects users seeking relocation services ("Service Users") with our verified partner network ("Service Partners"). This Privacy Policy ("Policy") outlines how we collect, use, share, and protect your information when you use our Website or services.
By accessing or using Urban Relocations, you agree to the terms of this Policy. If you disagree, please discontinue use immediately.
1. Information We Collect
We collect information to facilitate seamless service delivery:
A. Personal Information
Service Users:
To request services, you provide:
- • Full name
- • Contact details (phone number, email)
- • Current and destination addresses
- • Inventory details and relocation requirements
- • Preferred service dates and times
All Users:
- • Communications with Urban Relocations (emails, calls, chats)
- • Service feedback and reviews
- • Inquiry and quotation information
B. Tracking Information
Automatically collected via cookies and similar technologies:
- • Device/browser type, IP address, operating system
- • Geographic location, URL navigation, session duration
- • Website interaction patterns and preferences
2. How We Use Your Information
- • Facilitate service delivery through our partner network
- • Provide accurate quotations and service planning
- • Communicate service updates and confirmations
- • Improve Website functionality and user experience
- • Send service-related updates (opt-out available)
- • Analyze trends for service improvement
- • Comply with legal obligations and prevent fraud
3. Sharing Your Information
We share data only as necessary:
- • Service Partners: Receive essential User details to fulfill service requests
- • Legal Authorities: Disclose information if required by law
- • Third-Party Vendors: Partner with service providers for operational support
- • Business Transfers: Share data during corporate transactions
4. Data Security
We employ encryption, secure servers, and access controls to protect your data. Service Partners are required to maintain similar security standards for shared information.
5. Cookies & Tracking Technologies
We use cookies to:
- • Enable essential Website functions
- • Analyze traffic and user behavior
- • Improve service delivery
Users can disable cookies via browser settings, though this may limit functionality.
6. Your Rights
- • Access/Update: Request corrections to your data by emailing [insert email]
- • Deletion: Ask us to delete your information (exceptions apply for legal compliance)
- • Opt-Out: Unsubscribe from marketing communications
- • Data Portability: Request your data in readable format
7. Data Retention
We retain information only as long as necessary for:
- • Service delivery completion
- • Legal compliance requirements
- • Dispute resolution
- • Service improvement purposes
8. Third-Party Links
Our Website may link to external sites. Urban Relocations is not responsible for their privacy practices.
9. Policy Updates
We may revise this Policy periodically. Continued use after changes implies acceptance. Check the "Last Updated" date for revisions.
10. Contact Us
For questions, disputes, or data requests:
Email: care@theurbanrelocations.com
Phone: +91 84-2201-2201
Address: Urban Relocations LLP
Abhishek Chs, Shop no 7, Ground floor
P No E 64-65-66
Airoli Thane 400708
Maharashtra
India
This Privacy Policy governs all services provided under the Urban Relocations brand and applies to all user interactions with our website and services.